Delivery Policy
Effective Date: 24th January, 2025

At Araoko Foods, we aim to deliver your orders promptly and efficiently to ensure your satisfaction. Please read our delivery policy carefully to understand the terms and conditions governing the delivery of your purchases.

1. Delivery Coverage

We deliver to selected locations within [insert applicable regions, e.g., Nigeria]. Please check our delivery areas during checkout to confirm if we deliver to your location.

2. Delivery Timeline

• Order Processing Time:
  All orders are processed within 1–2 business days after payment confirmation.
• Delivery Time:
  • For locations within [local region/city], delivery typically takes 1–3 business days after processing.
  • For other locations, delivery may take 3–7 business days, depending on your distance from our distribution center.
• Public Holidays and Weekends:
  Deliveries are not made on public holidays or weekends. Orders placed during these periods will be processed on the next business day.

3. Delivery Charges

• Delivery charges are calculated based on your location and order size. The exact cost will be displayed at checkout.
• Free delivery may be available for orders exceeding [insert minimum order value, if applicable].

4. Delivery Partners

We work with trusted third-party delivery partners to ensure your orders reach you safely and on time. While we strive for timely deliveries, delays may occur due to unforeseen circumstances.

5. Receiving Your Order

• Address Accuracy:
  Please ensure that the delivery address provided at checkout is accurate and complete. Araoko Foods is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
• Delivery Confirmation:
  You or an authorized representative must be available to receive the delivery at the provided address.
• Missed Deliveries:
  If delivery is missed, our delivery partner may attempt re-delivery. Additional charges may apply for repeated delivery attempts.

6. Special Instructions

If you have specific delivery instructions (e.g., preferred delivery times or alternative delivery locations), please include them during checkout. We will do our best to accommodate your requests.

7. Damaged or Incorrect Deliveries

• Damaged Goods:
  If your order arrives damaged, please contact us immediately within 48 hours of receiving the delivery. Provide clear photos of the damaged items for verification.
• Incorrect Orders:
  If you receive the wrong items, contact us within 48 hours for assistance. We will arrange for a replacement or issue a refund as appropriate.

Contact Us

If you have any questions or concerns about our delivery policy, feel free to reach out to us:

• • Email: araokofarmsng@gmail.com
  • Phone: +2348188714646

Thank you for choosing Araoko Foods! We are committed to ensuring that your orders reach you fresh and on time.